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Known bug for Computer Associates / AOL anti-virus users

There is a known bug in several anti-virus products made by Computer Associates (and distributed to AOL customers) that is effecting some users of FlowBreeze. The problem becomes apparent when you click the FlowBreeze buttons to open the Settings window, Start Flowcharting, or try to register the software.

Computer Associates/AOL are reportedly going to release a fix to this problem on January 29. In the meantime, there is a workaround that involves editing the Registry. If you are not familiar with editing the Registry, then I urge you to wait for CA to release the fix because you can corrupt your system if you don’t know what you’re doing. For those comfortable with the Registry, the following steps can be taken to resolve this problem:

  1. Click the Windows Start menu and click Run.
  2. Enter regedit and click OK.
  3. Expand the HKEY_LOCAL_MACHINE tree by clicking the “+” sign.
  4. Expand the SOFTWARE tree by clicking the “+” sign.
  5. Expand the ComputerAssociates tree by clicking the “+” sign.
  6. On the right, click theĀ  ITMRT folder.
  7. Double-click the InjectExclude key.
  8. Add flowbreeze.dll to the list of accepted programs.
  9. Exit the registry.
  10. Restart your computer.

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