Reporting a Problem
If you need to contact support to report a problem, the following information is helpful.
|•||Which Spreadspeed feature you were trying to use when the error occurred.|
|•||If possible, the steps needed to re-produce the problem.|
|•||If possible, a copy of the Excel file you were working on. (All material is treated as confidential.) |
|•||The version of Spreadspeed that you are running. From the Spreadspeed ribbon tab, click Help > About to see the version number.|
|•||The contents of the Spreadspeed event log. The SpreadspeedEvents.log file is located in your Documents folder.|