By Nicholas Hebb
[Ed. Note: Unfortunately, Process Map is one of those terms that means different things to different people. One common usage is to describe a map of the top-level process interactions in a business, such as to fulfill the requirements of TS 16949 section 4.1 in the automotive manufacturing sector. Another common usage is to describe a SIPOC Diagram, where SIPOC stands for Suppliers Inputs Process Outputs Customers. That's close, but not quite what we're after here.]
Flowcharts are good for displaying the process flow graphically, but they don't really take it to the next level of analysis. To do that, you need to create a Process Map which lists the cost of quality attributes for each process steps. Common cost of quality attributes identified or measured are:
This article was originally written for Excel 2003, but the majority of it remains true for Excel 2007, 2010, 2013, 2016, and 2019. The main differences are:
The beauty of flowcharting in Excel is that you can add analysis to your business process diagrams easily. One way to do it would be to add the attributes on the worksheet next to each process map symbol. That would be OK, but not optimal. Better yet would be if we could extract all the text from the process map symbols and build a table to list each metric. Instead of re-typing all the text, we can automate the text extraction with a little VBA.
If you're not familiar with it, VBA stands for Visual Basic for Applications. It's the code that runs macros in Excel (and other Office applications). Sound too scary? It's not so bad, and this article will walk you through it. First you need to open up the Visual Basic Editor (VBE) in Excel by clicking on the toolbar button shown to the right.
Once you have the Visual Basic Editor open, you will need to add a code module. This is done by right-clicking on the VBAProject project name and selecting Insert > Module from the context menu (pop-up menu) as shown in the picture below. Note that each Excel file has its own VBAProject name, so if you have multiple files open, make sure you select the right one (e.g., you can see below that I was working in ResidentialConstruction.xls at the time I took the screen shot) .
Now, you can just copy and paste the following code into the module window or you can download the example flow chart from the bottom of this page.
Option Explicit Public Sub ExtractTextFromFlowchartSymbols() Dim ws As Worksheet Dim shp As Shape Dim txt As String Dim rng As Range Dim i As Long Set ws = ActiveSheet On Error Resume Next txt = "Select the cell to output the flow chart symbol text" Set rng = Application.InputBox(txt , _ "Process Map Sequence List Output", , , , , , 8) If rng Is Nothing Then Exit Sub ' user selected Cancel On Error GoTo Err_Handler rng.Select ' To add more columns, just add them to the end of the following ' line, with each heading in quotes and separated by commas. ' Cycle Time and Defects per Unit can also be replaced with ' whatever cost of quality attributes you want to measure. ' The underscore (_) lets you wrap multiple lines of code. CreateHeading rng, "Order", "Process Step", _ "Cycle Time", "Defects per Unit" i = 1 For Each shp In ws.Shapes If shp.AutoShapeType >= 61 And shp.AutoShapeType <= 88 Then txt = Trim$(shp.TextFrame.Characters.Text) If UCase$(txt) <> "START" And UCase$(txt) <> "END" Then rng.Offset(i, 0).Value = i rng.Offset(i, 1).Value = txt i = i + 1 End If End If Next rng.Columns(2).EntireColumn.AutoFit ' Place a single apostrophe (') in front of the next 3 lines of ' code if you don't want to be annoyed by this reminder each time. txt = "To change the order of the process steps, " & _ "edit the values in the Order column then " & _ "sort the process steps" MsgBox txt, , "Flowchart Text Extraction Complete" Exit_Handler: Set rng = Nothing Set shp = Nothing Set ws = Nothing Exit Sub Err_Handler: MsgBox Err.Number & vbNewLine & Err.Description Resume Exit_Handler End Sub Private Sub CreateHeading(ByRef r As Range, ParamArray ColumnNames() As Variant) Dim idx As Integer For idx = 0 To UBound(ColumnNames) With r.Offset(0, idx) .Value = ColumnNames(idx) .Font.Bold = True With .Borders(xlEdgeBottom) .LineStyle = xlContinuous .Weight = xlThin .ColorIndex = xlAutomatic End With .EntireColumn.AutoFit End With Next End Sub
Assuming you've already created your flowchart in Excel (using FlowBreeze Flow Chart Software, of course) , the next step is to run the macro above. To do this, select Tools > Macro > Macros from the main Excel menu (or just use the shortcut: Alt + F8).
Then select the ExtractTextFromFlowchartSymbols macro and click the Run button as shown in the image below.
The macro will prompt you to select the worksheet cell to place the Process Map table, then it will generate the table for you. So for an Excel flowchart that looks like this ...
... the macro will generate a process map table that looks like this:
Afterwards, you will probably need to clean up the process map table a little bit. The process steps may be out of order and decision steps may be redundant of the previous step, such as the the "Defects?" step above. The nice thing about automating this is that you can take it to the next level and create a workbook with different child process maps on each worksheet and write formulas to roll the data up to the parent process level.
Note: The Excel file contains the macro listed above, so depending upon your security settings, you may get a warning when you try to open it or your system may not let you open it at all.