BreezeTree's support can be contacted via email at firstname.lastname@example.org.
When contacting support ...
If you need to contact support to report a problem, the following information is helpful when contacting support.
- Which FlowBreeze feature you were trying to use when the error occurred.
- If possible, the steps needed to re-produce the problem.
- If possible, a copy of the Excel file you were working on. (All material is treated as confidential.)
- The version of Excel.
- The version of Windows you are running.
- The version of FlowBreeze that you are running. From the FlowBreeze toolbar, click Help > About to see the version number.
- The contents of the FlowBreeze event log.